Privacy policy

FreerangePerformance

Last updated: October 2, 2025

FreerangePerformance is operated by REDPILLCLOTHES LLC (the “Company”, “we,” “our,” “us”). We provide this store and website, including related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which helps us deliver the Services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use the Services or otherwise communicate with us. If there is any conflict between this Policy and our Terms of Service regarding personal information, this Policy controls.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1) Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you. It does not include anonymized or de-identified data.

• Contact details (name, billing/shipping address, email, phone).
• Financial & transaction data (payment method details processed by our payment processors, transaction history, order details). We do not store full card numbers.
• Account data (username, password, preferences, settings).
• Usage & device data (IP address, device identifiers, browser type, pages viewed, actions taken, referring/exit pages, timestamps, approximate location).
• Communications (emails, messages, support inquiries, reviews).
• Inferences drawn from the above to personalize your experience.

2) Sources of Personal Information

• Directly from you (account creation, checkout, forms, support).
• Automatically via cookies, pixels, SDKs, and similar technologies when you use the Services.
• Service providers (e.g., payments, fulfillment, analytics, marketing, support).
• Partners/third parties (e.g., advertising partners where permitted by law).

3) Cookies & Tracking Technologies

We and our partners (including Shopify) use cookies and similar technologies to operate the site, remember your preferences, analyze usage, prevent fraud, and personalize/measure ads. You can manage cookies via your browser settings and (where implemented) our cookie banner settings. If you visit with the Global Privacy Control (GPC) signal enabled, we will treat it as an opt-out of certain selling/sharing for that browser where legally required.

4) How We Use Personal Information

• Provide & improve the Services (process orders, payments, shipping, returns; maintain your account; remember preferences; personalize content; troubleshoot; analytics).
• Marketing & advertising (send emails/SMS where permitted; show ads on our site and others; measure performance; tailor offers to your interests).
• Security & fraud prevention (authenticate users, detect/prevent fraud, protect our users and Services).
• Communications (respond to inquiries, provide support, service announcements).
• Legal & compliance (comply with law, enforce terms, respond to lawful requests, protect rights/safety).

5) Legal Bases for Processing (UK/EEA)

Where applicable (e.g., UK/EEA), we process personal information under these legal bases:

• Contract (to provide the Services you request, including orders, returns, and account features).
• Legitimate interests (to secure and improve Services; prevent fraud; personalize; analytics; marketing to our customers, where permitted).
• Consent (for certain cookies/marketing where required; you can withdraw at any time).
• Legal obligation (tax, accounting, compliance, law enforcement requests).

6) How We Disclose Personal Information

• Service providers (Shopify; payments; fulfillment; warehousing; email/SMS; analytics; security; customer support).
• Marketing & advertising partners (subject to your choices and applicable law).
• Affiliates/within our corporate group for operations consistent with this Policy.
• Legal/disclosures by law (to comply with law, enforce terms, protect rights/safety, or in connection with corporate transactions).
• With your direction or consent (e.g., social logins, reviews, or where you ask us to share).

7) Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to operate and improve the platform. Shopify may also provide enhanced features that use data from your interactions with our store and other Shopify merchants. For those activities, Shopify is responsible for its own processing and for honoring related rights requests. For details, see Shopify’s privacy materials (e.g., “Shopify Consumer Privacy Policy” and “Shopify Privacy Portal”).

8) International Transfers

We may transfer, store, and process personal information outside your country (including the U.S.). Where required, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (and UK equivalents), adequacy decisions, or other lawful transfer mechanisms.

9) Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. Please avoid sending sensitive information through unsecure channels.

10) Data Retention

We retain personal information for as long as necessary to provide the Services (e.g., maintain your account, fulfill orders), meet legal obligations, resolve disputes, and enforce agreements.

11) Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including:

• Access / Know
• Delete
• Correct
• Portability
• Opt out of sale/sharing/targeted advertising (we honor Global Privacy Control where required)
• Object / restrict processing (UK/EEA)
• Withdraw consent
• Manage communication preferences (unsubscribe links in emails)

To exercise rights, contact us using the details below. We may need to verify your identity. You may designate an authorized agent where permitted by law.

12) Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. We do not knowingly “sell” or “share” information of individuals under 16.

13) Third-Party Websites

Our Services may link to third-party sites. Their privacy practices are governed by their own policies. We are not responsible for those sites.

14) Complaints

If you have a concern, please contact us. Depending on your location, you may also have the right to appeal or to lodge a complaint with your local supervisory authority.

15) Changes to This Policy

We may update this Policy to reflect changes to our practices or for legal, technical, or operational reasons. Updates will be posted here with a new “Last updated” date.

16) Contact & Controller

For questions about this Policy, our privacy practices, or to exercise your rights, contact us:

• Email (Support): help@freerangeperformance.co
• Email (General/Privacy): contact@freerangeperformance.co
• Phone: +1 (941) 270-4543

For the purpose of applicable data protection laws, REDPILLCLOTHES LLC is the data controller for processing described in this Policy.

FreerangePerformance is a brand owned and operated by REDPILLCLOTHES LLC, a Florida limited liability company.